Create a To-do which becomes part of a checklist related to an opportunity, contact, or company. Set deadlines, create tasks, and tick when completed.

This article covers:

• Creating a To-do
• Working with the To-do list
• Creating a To-do from an opportunity

This is a free upgrade to activities. Once activated, all open activities will become phone calls. This can't be reversed.

Creating a To-do

You have two options.

1. Click Sales & CRM → To-do's → +sign → Create to-do:

...or you can click Sales & CRM → To-do's → +Create new:

2. Enter details of the To-do:

• The goal
• If it relates to a opportunity, contact, or company (the To-do will then appear on any related entry) 
• Due date (automatically appears among planned phone calls or appointments)
• Signature

3. Click Create or Save & create another To-do:

4. In your To-do list you can click the flag to prioritise a To-do, or click the three dots to postpone or delete the To-do:

Working with the To-do list

To view the To-do list,, click Sales & CRM → To-do's.

You'll see all your unfinished To-do's.

To mark a To-do as complete, click the box:

You can also create a follow-up to keep things moving forward.

Creating a To-do from an opportunity

To save you time, you can create phone calls, To-do's, and book appointments directly from an opportunity.

1. Click Sales & CRM → Opportunities:

2. Open the opportunity and click the To-do's tab:

3. You can now create a To-do: