The filter may be restricted to a specific role, and you and your colleague don't belong to the same role. Contact your admin and ask to be moved to another role, so that you can see that filter. Or see about changing your role permissions.
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Articles in this section
- What happens to mass emails when you have two account managers, and use the account manager tag as the sender?
- When should I sync status between company and contact?
- How do automatic MQL rules work?
- How do we find the customers who were assigned to an account manager who has now left the company?
- How do I remove users from our filters?
- I can't find a filter my colleague uses.
- My colleagues from another region can only see activities related to specific customers. How can they see everything?
- Why do I get an error when I try to move a sale/opportunity from one user to another?
- I joined a meeting with a colleague yesterday. Why can't I edit information related to it now?
- How can I set up a user so they can see information, but not change or add anything?