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  3. FAQ: Sales

FAQ: Sales

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  • Q: Is it possible to have both Gmail and Office 365 mail active in the same account?

    A: No, you have to choose either one or the other.Read more about Gmail and Office 365.

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  • Q: How do i convert an opportunity into a subscription?

    A: The opportunity needs a product under the product type "Subscription", a popup will give you t...

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  • Q: How many rows can you export at once?

    A: The limit for one document is 10.000 rows, but the system will automatically create a second X...

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  • Q: Why can I not see an opportunity anymore after moving it on the sales board?

    A: The opportunity date is outside your Sales board’s date range. Click Settings → CRM → Sales b...

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  • Q: Can I manually add a person to a segment?

    A: Yes you can, find the person or persons in a list view such as "Company & Contacts", mark the ...

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  • Q: Can I merge companies in Upsales?

    A: Yes you can. Click on one of your companies in any view, choose "Add" in the top right corner ...

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  • Q: Can you add a checklist to orders (100% phase)?

    A: Yes, this can be done using custom checklist-items. This requires the add-on sales process pro...

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