Logo Logo Help centre
Search
Sign in
  • Contact us
    support@upsales.com +468 505 806 01 Share your screen
    Upsales Nordic AB Sveavägen 21 111 34 Stockholm
  1. Upsales Help Centre
  2. Upsales AI
  3. AI Agents

How to add or remove AI agents

You can add and remove AI agents to your Upsales operations, in just a few clicks.

  1. Click AI → AI Workspace → Agents:

    agents menu.png
     
  2. There are two ways to add AI agents. One way is to click the Org chart tab (1) and click Add agent (2):

    add agent.png
     
  3. The second way is to click the Hire agents tab (1) and click Hire next to your preferred agent (2, 3):

    hire.png
  4. Click the hired AI agent and select a tab to configure settings:
  • Identity: Add a name and role
  • Mission: The agent's job description
  • Context: Add any files, documents, or add notes for the agent to refer to (up to 50mb of items allowed)
  • Memory: As you interact with the agent, these are stored for the agent to learn from. For example your tone of voice in communications and your main objectives with Upsales
  • Routines: Any routines added that impact the agent's activity
  • Permissions: Set the agent's level of autonomy, including access levels and monthly credit. Click Add something now to expand the permissions, by first selecting the activity (for example a to-do), and then its scope (for example, to create a to-do)
  • Chat: View the agent's profile and capabilities, and use the chatbox for conversations

    chrome_ka4tv4X7v6.gif

     

    Removing an AI agent

    Click the Hire agents tab and click the Fire button:

    fire.png

     

Was this article helpful?
Have more questions? Submit a request
Return to top

Articles in this section

  • How to add or remove AI agents
  • Upsales MCP Connector: How to Connect Your CRM to AI Assistants
  • How to create an order validation agent

Can't find what you're looking for?

Contact Upsales Customer Success:

Chat Call Email
Help Center API Status Visit upsales.com
support@upsales.com +468 505 806 01 Share your screen