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  3. Building Phone apps

Building Phone apps

Connect your softphone service with Upsales.

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Articles in this section

  • Building Phone apps overview

    Connect your phone system to work faster in Upsales. How to use our app framework to make your te...

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  • Phone: /ongoing

    This endpoint will be used in two scenarios 1) When a user reload or signs in to Upsales, we want...

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  • Phone: /call

    When a user clicks a phone number in Upsales, the phone widget fires up and your app gets a requ...

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  • Phone: /hangup

    When a user ends the call from Upsales, your app gets a request to the following endpoint /hangu...

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  • Phone: Hangup webhook

    When a call is ended on your end, such as the recipient hungs up or the user ends the call from ...

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  • Phone: Pickup webhook

    Initiate a manual run of your app to notify Upsales that a phone call has been picked up by the ...

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  • Upsales API: /phoneCalls

    To build a working phone app, your app needs to use Upsales API and the phoneCall endpoint. Get ...

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