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Frequently Asked Questions

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Articles in this section

  • Flows: How to use Snooze to delay an action

    Snooze is a feature for delaying actions in a Flow.For example, sending a follow-up email two day...

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  • What happens when I update a template used in a flow?

    If you make changes to a template that's used by a Flow, all changes to that template affect the ...

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  • I've created a segment – why can't I see it on the contact card?

    After creating a segment, wait up to one hour before viewing it on the contact card.

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  • How do I include/exclude companies with multiple postcodes?

    Just use use segments.Imagine you want to: Include companies with postcodes 122 40–122 50 and 13...

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  • Why doesn't my form update on my website?

    When troubleshooting updates, try these fixes. Fix 1: Cache Try clearing your browser cache. Fix ...

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  • Why aren't I receiving email notifications about form completions?

    This happens when a form field is added after the notification email event was created.  Solution...

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  • Can I use custom scripts on my landing pages?

    You can use custom scripts with your landing pages, including pointing to fonts stored on a publi...

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