Articles in this section
Can I use Custom Fonts with Forms and Landing Pages?
Yes, there are two ways to do this. Add a Google Font inside the Upsales company profile which w...Read more
How can I assign a lead, even though it already has a Journey status assigned?
A lead gets a Journey status assigned if the company/contact has been assigned to a rep in the pa...Read more
How should I use Journey statuses with segments?
With your Journey statuses configured, it is very easy to create segments based on where in the f...Read more
What is the difference between a lead and an MQL?
A lead is a new company or contact who has interacted with your website, team and/or content. An ...Read more
How can I send an email to all contacts who have submitted a form?
You can create a segment that includes contacts who have submitted a form, including a date range...Read more
When I send a newsletter, how can I prevent sending to emails that bounced?
When setting up the segment you will use for the email campaign for the newsletter, make sure to ...Read more
How do I set up a Flow to send 3 emails with 7 days (a week) between each?
There are some parameters to consider for setting up a flow with time between each email. First, ...Read more
I have a segment with a flow using a template. What text do customers get when I update the template?
If you make changes to a template that is used by a Flow, all changes to that template affect the...Read more
I created a segment, but I can't see it on the contact card.
After creating a segment, you will need to wait up to one hour before you can see if on the conta...Read more
How do I include companies (or exclude companies) with two sets of zip codes?
If you'd like to include companies with two sets of zip codes (that exclude companies with some z...Read more
Why doesn't my form update on my website?
If your embedded form is not updating on your website, you may need to clear your browser cache. ...Read more
I'm not getting the information entered in a form in my notification email.
The most likely reason for this is that someone added a field after the creation of the notificat...Read more
Can I use custom scripts on my landing pages?
You can use custom scripts with your landing pages, including pointing to fonts stored on a publi...Read more