Articles in this section
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Can I use Custom Fonts with Forms and Landing Pages?
Yes, there are two ways to do this. Add a Google Font inside the Upsales company profile which w...
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How can I assign a lead, even though it already has a Journey status assigned?
A lead gets a Journey status assigned if the company/contact has been assigned to a rep in the pa...
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How should I use Journey statuses with segments?
With your Journey statuses configured, it is very easy to create segments based on where in the f...
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What is the difference between a lead and an MQL?
A lead is a new company or contact who has interacted with your website, team and/or content. An ...
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How can I send an email to all contacts who have submitted a form?
You can create a segment that includes contacts who have submitted a form, including a date range...
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When I send a newsletter, how can I prevent sending to emails that bounced?
When setting up the segment you will use for the email campaign for the newsletter, make sure to ...
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How do I set up a Flow to send 3 emails with 7 days (a week) between each?
There are some parameters to consider for setting up a flow with time between each email. First, ...
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I have a segment with a flow using a template. What text do customers get when I update the template?
If you make changes to a template that is used by a Flow, all changes to that template affect the...
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I created a segment, but I can't see it on the contact card.
After creating a segment, you will need to wait up to one hour before you can see if on the conta...
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How do I include companies (or exclude companies) with two sets of zip codes?
If you'd like to include companies with two sets of zip codes (that exclude companies with some z...
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Why doesn't my form update on my website?
If your embedded form is not updating on your website, you may need to clear your browser cache. ...
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I'm not getting the information entered in a form in my notification email.
The most likely reason for this is that someone added a field after the creation of the notificat...
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Can I use custom scripts on my landing pages?
You can use custom scripts with your landing pages, including pointing to fonts stored on a publi...
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