Articles in this section

• Can I use custom fonts with forms and landing pages?

  Yes, there are two ways to do this. Add a Google Font inside the Upsales company profile which w...

  Read more

• How can I assign a lead, even though it already has a Journey status assigned?

  A lead gets a Journey status assigned if the company/contact has been assigned to a rep in the pa...

  Read more

• How should I use Journey statuses with segments?

  With your Journey statuses configured, it is very easy to create segments based on where in the f...

  Read more

• What is the difference between a lead and an MQL?

  A lead is a new company or contact who has interacted with your website, team and/or content. An ...

  Read more

• How can I send an email to all contacts who have submitted a form?

  You can create a segment that includes contacts who have submitted a form, including a date range...

  Read more

• When I send a newsletter, how can I prevent sending to emails that bounced?

  When setting up the segment you will use for the email campaign for the newsletter, make sure to ...

  Read more

• How do I set up a Flow to send 3 emails with 7 days (a week) between each?

  There are some parameters to consider for setting up a flow with time between each email. First, ...

  Read more

• I have a segment with a flow using a template. What text do customers get when I update the template?

  If you make changes to a template that is used by a Flow, all changes to that template affect the...

  Read more

• I created a segment, but I can't see it on the contact card.

  After creating a segment, you will need to wait up to one hour before you can see if on the conta...

  Read more

• How do I include companies (or exclude companies) with two sets of postcodes?

  To include companies with two sets of postcodes, use a combination of segments. Imagine you want ...

  Read more

• Why doesn't my form update on my website?

  If your embedded form is not updating on your website, you may need to clear your browser cache. ...

  Read more

• I'm not getting the information entered in a form in my notification email.

  The most likely reason for this is that someone added a field after the creation of the notificat...

  Read more

• Can I use custom scripts on my landing pages?

  You can use custom scripts with your landing pages, including pointing to fonts stored on a publi...

  Read more