A: If you want to use a sender that isn't one of your users there are two ways to do it. Either way, the sender's email domain (companyname.com in the examples below) must first be added and verified under Settings → Marketing → Domains, see How to add an email domain. A campaign can't be sent from a domain that isn't verified.
- Go to Settings → Marketing → Email settings. Under Company information, fill in Sender profile name and Default email. For example, if you want all of your email campaigns to be sent from marketing@companyname.com you put this email address here and it will be chosen as default for your email campaigns.
- If you want to be able to choose from several email addresses that aren't any of your users' you can create users set to Inactive with Visible in dropdowns and filters selected. By doing this you will be able to choose them as senders for your email campaigns, if you want to send some mails from marketing@companyname.com and other mails from noreply@companyname.com, for example.
Inactive users don't count as a license and there is no additional cost to add them.