How to specify the custom fields to be shown on orders/opportunities for every product category.
This setting requires the CPQ or Advanced Order Logic add-on.
- Click Settings → CRM → Products:
- Find the product category and click the edit (pencil) icon on its row:
- Click the field under Show only the following fields on order row, then choose the custom fields you'd like to show on the product category:
- Click Save
- Now, when choosing a product from this product category in Orders/Opportunities, only the selected custom fields will show on that order row. If you leave the list empty, all order row custom fields show.
Show a field only for selected product categories
You can also set this from the field itself:
- Click Settings → CRM → Fields, then Order row.
- Click the order row custom field to edit it.
- Under Only show this field for products in these categories, choose the product categories.
- Click Save.
The field then shows only on order rows whose product is in one of those categories. Order rows with a product that has no category do not show it.
Both settings apply together. A field shows on an order row only if the product category's list allows it and the field's own category list allows it. When a field is hidden on an order row, any value in it on that row is cleared.