A: The sandbox environment does not send the password reset email, so the reset link never reaches the user. Please contact support and tell us which sandbox user needs a new password.
Articles in this section
- Q: Can I use two different apps for mail and calendar?
- Q: How do I add more support licenses?
- Q: Can I edit forms in Easy Booking?
- Are bots skewing your email engagement metrics?
- Q: Will activating IP restrictions apply to users who are already logged-in?
- Q: How often does an automation run?
- Q: How can I increase the number of licences for a sandbox account?
- Q: Who can set targets?
- Q: How do I cancel my Upsales plan?
- Q: Why can't I reset password for a user in the sandbox environment?