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FAQ

Frequently asked questions about Customer Support module

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Articles in this section

  • Q: How do I know that my reply has been sent from the support module?

    A: When you send a reply, Upsales shows the notification Email sent and adds your reply to the ti...

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  • Q: Is there a character limit in the support module?

    A: Incoming e-mails are shown in full in the ticket, with their original formatting. Long e-mails...

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