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Getting started
- How to create embeddable Customer Support forms
- Customer Support: Overview
- How to add users to Customer Support
- How to configure email for Customer Support tickets
- How to configure Customer Support notifications
- How to use Customer Support
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Automatic reply and responses templates
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Reporting
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Ticket rules
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Ticket management
- Merge tickets in Customer Support
- Relate to activities in Customer Support tickets
- How to add Customer Support custom fields
- How to exclude domains and email from tickets
- How to assign and unassign Customer Support tickets
- How to edit Customer Support ticket types
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FAQ