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Getting started

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Articles in this section

  • How to create embeddable Customer Support forms

    You can allow customers to submit online forms that connect straight into your Customer Support t...

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  • Customer Support: Overview

    Customer Support lets you streamline your support operations while tightening the link between yo...

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  • How to add users to Customer Support

    Discover how to give users access to the Customer Support feature. Activate Customer Support by c...

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  • How to configure email for Customer Support tickets

    Here's how to start receiving and resolving customer questions from inside Upsales.Your domain ne...

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  • How to configure Customer Support notifications

    You can choose what Customer support notifications and email notifications to receive. Click Sett...

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  • How to use Customer Support

    This article covers: Ticket lists Create custom ticket lists Inside a ticket Change the email sen...

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  • How to create Customer Support tickets

    As well as receiving customer support tickets, you can create them inside Upsales. Here's how.Thi...

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