Articles in this section

• Customer Support: Overview

  Customer Support lets you streamline your support operations while tightening the link between yo...

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• How to add users to Customer Support

  How to give users access to the Customer Support feature. You need Admin access Activate Custom...

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• How to configure email for Customer Support tickets

  Here's how to start receiving and resolving customer questions from inside Upsales. Your domain n...

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• How to configure Customer Support notifications

  You can choose what Customer support notifications and email notifications to receive. Click Set...

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• How to use Customer Support

  This article covers: Ticket lists Create custom ticket lists Inside a ticket Change the email se...

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• How to create Customer Support tickets

  As well as receiving customer support tickets, you can create them inside Upsales. Here's how. Th...

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