Logo Logo Help centre
Search
Sign in
  • Contact us
    support@upsales.com +468 505 806 01 Share your screen
    Upsales Nordic AB Sveavägen 21 111 34 Stockholm
  1. Upsales Help Centre
  2. Sales
  3. Frequently Asked Questions

Q: When we have multiple companies with the same name, in what order are they shown under the search field?

A: When searching for a company that is sharing name with other companies in your account the order is as followed:

  • Company with a custom field marked Searchable that contains your search text
  • Active company
  • Company that you are account manager for
  • Has an activity
  • Has a lost opportunity
  • Has ever had an order
  • Has no completed activities
  • Has an active opportunity
  • Has an order within the last year

Each criterion outranks all the criteria below it combined. Companies that meet exactly the same criteria are shown in no fixed order.

image.png

Was this article helpful?
Have more questions? Submit a request
Return to top

Articles in this section

  • Q: How do I delete a campaign?
  • Q: Can I restore something I've deleted in Upsales?
  • Is Upsales down? How to check system status
  • Q: What counts towards the 'Last met' column?
  • Q: How do I use On demand in events?
  • Q: Do activities disappear if I delete a call list or campaign?
  • Q: How do I send an email to several contacts?
  • Q: What can I update in bulk in Upsales?
  • Q: Can I see when a company or contact was added to my Upsales?
  • Q: Can I save a list from advanced search?
See more

Can't find what you're looking for?

Contact Upsales Customer Success:

Chat Call Email
Help Center API Status Visit upsales.com
support@upsales.com +468 505 806 01 Share your screen
English (United States) Svenska (Sverige)