Email clients limit or don't support embedded video, so a video can't play directly inside your mass email. Instead, you add a clickable image that opens the video, for example on YouTube, or attach the video file. Here are four ways to add a video to an email campaign.

When creating your email in the email campaign editor, you can:

• Add a video block
• Add a hyperlinked image
• Link to an Upsales landing page
• Attach the video to an email

Add a video block

How you add it depends on the editor your email opens in:

• If the editor has a Content panel on the right (emails started from Upsales templates or Start with a blank template), drag Video into the email and paste the link to your video.
• In emails built from older templates (no Content panel), click an empty column, choose Video under Select content, and paste the link in Video link. YouTube, Vimeo and Wistia links are supported. The editor fetches the video's thumbnail, adds a play button to it, and links it to the video.

Add a hyperlinked image

In the simple text editor (Use the simple text editor), you can add your own thumbnail and link it to the video. Below shows a video screenshot with a play icon encouraging the user to click:

Embed this into an email as normal, by clicking Insert image in the editor:

Click the image to hyperlink, then click hyperlink icon:

Add the video URL details:

Click the Target tab. To make the video open in a new tab, click Target dropdown → New Window:

Click OK and that's it!

Link to an Upsales landing page

Create a landing page and add a video element:

Add the video URL (supports YouTube, Vimeo and Wistia):

Now you can create your email and send recipients to the landing page.

Attach the video to the email

After creating your email and choosing the recipients, you can attach the video. In Settings & send, scroll down to Attachments and click Attach file:

The maximum size for all attachments combined is 25MB. However, we recommend checking that your recipient is happy to receive a file of this size. It may slow down their server, or there may be limits on file size. For example, Outlook limits attachments to 20MB.