Add the DNS records Upsales generates for your email domain to your domain provider, so you can send email from your own domain.
To find the records, click Settings → Marketing → Domains and click the info icon in the Verify domain column next to your email domain (see How to add an email domain). There are four records, three TXT and one MX, each with a Type, Host and Data value. If someone else manages your DNS, click Send instructions by email to send them the records.
Processes may vary depending on your domain provider. Below are some general steps to guide you:
- Login to your hosting or email provider’s domain settings
- Find the DNS settings
- Add a record with the record type as TXT
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Copy the Host information for the first TXT record from Upsales. It will look something like this: upsalesmailer._domainkey.yourdomain.com
- Paste the Host information in the new record you created (as the Host portion of the record) in your provider’s DNS settings
- Copy the Data information for the first TXT record from Upsales. It will look something like this: v=DKIM1; k=rsa; ....
Some DNS providers might require you to split the DNS record into two parts due to length limitations. You can use the following tool: DNS Record Splitter to help out with this
- Paste the Data information for the Data portion of your first TXT record in your provider’s DNS settings
- Repeat to add the other three records from Upsales: the second TXT record, the MX record and the verification TXT record. The verification record’s Host is your domain itself (yourdomain.com) and its Data looks something like this: upsales-customer-domain-verification=...
- Save the new DNS records in your provider’s DNS settings
When the records are in place, open Settings → Marketing → Domains again. Upsales checks for the verification TXT record each time the page loads, and your domain is shown as Verified once it is found: