How to add an email domain – Upsales Help Centre

You can add an email domain to send emails from your business within Upsales.

Click Settings → Marketing → Domains and click Add email domain:
If the page says you first need to accept the terms of service for Upsales Email, click View terms and accept them. Add email domain is available after that.
Enter your email domain. This is the text after the @ sign in your email address. For example, if your email address is info@upsales.com, then your domain is upsales.com
Click Save. The domain is listed as Not validated. Click the info icon in the Verify domain column to show its DNS records:
Add the four DNS records shown in the panel to your domain provider. They verify the domain and connect your Upsales account to your email server:
- TXT at upsalesmailer._domainkey.yourdomain.com: your DKIM key, starting with v=DKIM1; k=rsa;
- TXT at upsalesmailer.yourdomain.com: v=spf1 include:spf.upsales.com ~all
- MX at upsalesmailer.yourdomain.com: bounce.upsales.com
- TXT at yourdomain.com: upsales-customer-domain-verification= followed by a code unique to your account
If someone else manages your DNS, click Send instructions by email to send them the records.
Add all four records at the same time. Once the domain is verified, its DNS records are no longer shown on this page. When the records are in place, open Settings → Marketing → Domains again. Each time the page loads, Upsales looks for the upsales-customer-domain-verification TXT record, and the domain is shown as Verified once it is found.