If you need to reset your password, go to power.upsales.com and click the Forgot your password? link located below the login section. Enter your email address and click Send. You will get an email with a link to set a new password. The link is valid for one hour and can be used once.
Your new password must have at least 8 characters, at least one uppercase and one lowercase letter, and at least one number.
If your account uses single sign-on (SSO), entering your email on the login page takes you to your company's identity provider. Your password is managed there, so contact your IT department to reset it.
If you are not getting your emails, make sure to look in your spam folder. Also check that you entered the email address of your Upsales user: if the address does not belong to a user in Upsales, no email is sent, even though the page says that one has been sent. If you are unsure which address your user has, ask your Upsales administrator. If you still can't find the email, please get in touch with support@upsales.com.