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Q: What are the password requirements for Upsales users?

A: The requirements depend on where you set the password.

When you set a password from the Forgot your password? link, from an invitation email, or when Upsales asks you to select a new password at login, it must include:

  • Minimum 8 characters
  • At least 1 uppercase and 1 lowercase letter
  • At least 1 number

When Upsales asks you to select a new password at login, the new password must also be different from your current one.

When you change your password while logged in, under Settings → My profile → Change password, it must include:

  • Minimum 8 characters
  • At least 1 uppercase letter
  • At least 1 number

A password that has 8 characters, an uppercase letter, a lowercase letter and a number works everywhere.

If your company signs in to Upsales with single sign-on (SSO), you sign in through your company's login provider and your password is managed there. Contact your IT administrator about its requirements.

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