Articles in this section

• Delete log: How it works

  The delete log shows what's been deleted from your Upsales account, and which user did the deleti...

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• Forgotten password or email

  If you need to reset your password, go to power.upsales.com and click on the "Forgot your passwor...

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• How to activate Single Sign-On (SSO)

  Upsales administrators can allow users to sign in without a password, using other identity provid...

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• How to activate SMS Authentication (2FA)

  Activating this feature makes logins to Upsales a two-factor authentication (2FA) process, adding...

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• How to create an API key

  Upsales uses REST API, which means that you can create, fetch or update anything in your Upsales ...

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• How to restrict logins based on IP

  Administrators can restrict logins by allowlisting specific IP addresses. If you activate this Pr...

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• How to set up SSO between Upsales and Entra ID

  Here's how to use Single Sign-On with Entra ID. Activate Enterprise Security  Click Settings → Ac...

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• Q: Can I see if something has been deleted from Upsales?

  A: Yes, the Administrator can check the Delete log.   

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• Q: Is it possible to set SSO to Azure AD with Enterprise Security?

  A: Yes. Here's how to activate SSO.

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• Q: What are the password requirements for Upsales users?

  A: Passwords should include: Minimum 8 characters At least 1 uppercase letter At least 1 number

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• Q: Why are some of our API keys gray?

  A: When you inactivate the app that is using the API key, the key also is inactivated and the row...

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• Q: Why do I get logged out after 60 minutes?

  A: This is to help protect your account and data. It happens whenever it's been more than 60 minu...

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