Activating this feature makes logging into Upsales a two-factor authentication (2FA) process, adding an extra security layer.
Make sure all your users have mobile numbers added to their Upsales profile before activating this feature. Otherwise they'll be unable to login.
- SMS-authentication requires the Enterprise Security add-on.
- Click Settings → Account → Security → SMS-authentication
- Check if any users don't have a mobile number stored in Upsales. Click their name and add the number:
- Click the toggle to turn on SMS authentication:
When a user logs in, they get a 4-digit code by SMS and enter it to finish logging in. If the code is entered incorrectly three times, it stops working. Log in again to get a new code.
Users who log in with single sign-on (SSO) are verified by your identity provider and don't get an SMS code.