How to qualify or disqualify a lead – Upsales Help Centre

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Here's how to quickly update your sales funnel using lead qualification.

Open your contacts list:
If you can't find the contact, filter by journey status:
Select a contact, and click the dropdown next to the contact journey status:
Choose either:
- Sales qualify
  Good chance the lead can become a customer. Changes journey status to Sales Qualified Lead.
- Disqualify
  Little/no chance the lead can become a customer. Changes journey status to Disqualified. To find disqualified contacts later, filter by journey status.
Sales qualify is shown when the contact is a Lead, Marketing Qualified Lead (MQL) or Assigned. Disqualify is shown for those statuses and for Sales Qualified Lead (SQL). For any other status, the dropdown shows only the status history.