A: When you type in the Location field of an appointment, the suggestions come from Google Maps. When you pick a suggestion, for example a hotel or an office, Upsales fills in the address that Google has for that place. If your time zone in Upsales is Stockholm, the suggestions only cover Sweden, Norway, Denmark and Finland. For a place in another country, type the address as text.
If the address is wrong, it's wrong in Google Maps, and Upsales can't change it there. You can still correct it on your appointment: the location is saved as plain text, so just edit the text in the field after you've picked the suggestion.
Other addresses you can pick
Click the empty location field to see a list of addresses saved in Upsales instead of Google suggestions. The list has two tabs: one with your own company's name and one with the name of the company the appointment is linked to. It opens on your own company's tab:
- Your own company's tab: your own address (From your profile) and your company's address from the Company profile (From company profile)
- The linked company's tab: that company's addresses (Visit address, Billing address, Delivery address, Postal address and Other address)
To correct an address that comes from a company, update the address on the company card.
To have your office address in the list, enter it as your own address under Settings → My profile (Street) or as your company's address in the Company profile. The list holds one address from each. For any other place, such as a hotel, type its name in the Location field and pick it from the Google suggestions.