For many years, Upsales has helped its customers grow through both smart functionality and deep sales expertise. However, we’ve also witnessed the classic challenges in our industry, challenges that, until now, seemed like dreams to solve. Or too costly to even consider.

With the breakthrough of generative AI, we now have the opportunity to turn these challenges into reality, resulting in a significantly improved sales experience.

Some of the classic challenges

Salespeople dislike working in sales systems: Traditionally, these systems have required a lot of manual work, which makes salespeople reluctant to use them effectively.

Too much time spent researching customers: Salespeople often spend too much time gathering basic information before reaching out to a lead, such as finding the right contact details or understanding what the company does.

Low ROI from traditional sales platforms: Most sales systems only deliver value in proportion to the time put into them, meaning the results often don’t justify the time and energy invested by sales teams.

Unstructured and incomplete data: Despite data often being incomplete or unstructured, conclusions are still drawn from it, which can lead a business in the wrong direction.

Difficulty in keeping data updated: Maintaining accurate and up-to-date data is a challenge, especially when resources are limited to do so consistently.

Sales support platforms fail to address the toughest problems: While most platforms provide a basic structure, they leave salespeople to figure out the more complex and time-consuming aspects of the sales process on their own.

What Upsales does with generative AI in the sales efficiency area

We aim to solve these problems with the help of generative AI. By automating much of the manual work and ensuring that data is both accurate and current, we free up salespeople’s time. We make it easy for them to access relevant information and use it to make faster, more informed decisions. AI can also identify and suggest customers, business opportunities, and insights, making the sales process more efficient and focused.

• Automatic data enrichment: Removing the need for manual data input
• Upsales industry intelligence: Never have to research a company again
• AI Workspace: A personal assistant that answers questions about your customers and deals, completes actions and runs recurring work for you, all with your real-time Upsales data. Contact Upsales to add it to your account. See AI Workspace overview.
• AI Meeting Notetaker: Transcribes and summarises your online appointments with external contacts. See AI Meeting Notetaker.
• AI Pre-Meeting Researcher: Creates a research report on the contact and company before a meeting. See AI Pre-Meeting Researcher.
• AI Contact Finder: Finds contacts on a company's website and adds them to Upsales. See AI Contact Finder.
• Making the data speak: Up-to-date and enriched data is one thing. Making sense out of it and finding the important signals is even more important