Seamlessly connect your sales and financial processes with Business Central and Upsales. Automate order and invoice syncing, eliminate manual data entry, and ensure your team always has access to up-to-date customer and transaction data. Save time, reduce errors, and drive efficiency with a fully integrated system.
Supported Modules
- Customers: Customers in Business Central sync to Upsales as companies. New companies created in Upsales can also be created as customers in Business Central. Customers on a synced quote, order, invoice or credit memo are always synced.
- Products: Items in Business Central sync to Upsales as products. One-way sync from Business Central to Upsales.
- Sales quotes, sales orders, sales invoices and sales credit memos: Each can sync from Upsales to Business Central, from Business Central to Upsales, or both.
Getting Started
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Activate the Application
- Open the profile menu and click App directory:
- Select and activate Business Central (if the app is not visible, contact your account manager):
- Open the profile menu and click App directory:
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Connect to Business Central
- Click Connect to Business Central and sign in with your Microsoft account.
- Select the Environment and Company in Business Central.
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Configure the Sync
- Under Customer Sync Settings and Product Sync Settings, choose which directions to sync.
- Under Sales Quote Settings, Sales Order Settings, Sales Invoice Settings and Sales Credit Memo Settings, tick Sync from Upsales to Business Central and/or Sync from Business Central to Upsales.
- For each document type you sync, select its stage in Upsales: Quote Stage, Order Stage, Invoice Stage or Credit Memo Stage. You can pick an existing stage or let the app create a new one.
- Under Other Settings, select a Fallback User. Documents synced from Business Central are assigned to this user when no matching Upsales user is found.
- Press Save.
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Import Existing Data
- After you connect, changes made in Business Central sync to Upsales automatically. Records that already exist in Business Central are only imported when you run a manual sync.
- Under Run Manual Sync, choose a Sync Mode (Everything, Since last sync or From date range), tick the records to include (Customers, Sales Quotes, Sales Orders, Sales Invoices, Sales Credit Memos, Products) and click Run sync.
- Each synced document also brings in its customer, contacts and products.
How to Use
- Move an opportunity or order in Upsales to the stage you selected for a document type. The app creates that document in Business Central. For example, an order moved to the Order Stage becomes a sales order in Business Central.
- When a sales order is deleted in Business Central, the matching order in Upsales moves to the Cancelled Stage.
Field Mapping
Product Fields
- Name: Syncs both ways
- Article Number: Business Central > Upsales
- List Price: Business Central > Upsales
- Purchase Cost: Business Central > Upsales
- Active Status: Only syncs from Business Central > Upsales
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Custom Fields:
- Unit Type: Business Central > Upsales
- Unit of Measure: Business Central > Upsales
- Product Category: Syncs from Business Central > Upsales during initialisation
- Currency & Exchange Rate: Synced daily from Business Central to Upsales. Do not turn on Automatic currency rate under Settings → Currencies while Business Central is active.
Account Fields
- Name: Syncs both ways
- Phone: Syncs both ways
- Org Number: Business Central > Upsales
- Website: Syncs both ways
- Invoice Address: Syncs both ways
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Custom Fields:
- Customer Number: Business Central > Upsales
- Email: Business Central > Upsales
- Payment Term: Business Central > Upsales
- Tax Area: Business Central > Upsales
- Shipment Method: Business Central > Upsales
Order Fields
- Date: Upsales > Business Central
- Description: Upsales > Business Central
- User: Upsales > Business Central
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Custom Fields:
- ERP ID: Business Central > Upsales
- Payment Term: Business Central > Upsales
- Order Status: Business Central > Upsales
Invoice Fields
- Date: Upsales > Business Central
- Description: Upsales > Business Central
- User: Upsales > Business Central
- Order Reference: Business Central > Upsales (Populated by the contact name on the invoice)
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Custom Fields:
- ERP ID: Business Central > Upsales
- Payment Term: Business Central > Upsales
- Order Status: Business Central > Upsales
- Invoice Date: Upsales > Business Central
Contact Fields
(Only contacts linked to a client with an order are synced)
- Name: Syncs both ways
- Phone: Syncs both ways
- Cell Phone: Syncs both ways
- Email: Syncs both ways
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Custom Fields:
- ERP ID: Business Central > Upsales