Credits are automatically added to your Upsales account every month. There are different types of credits used for buying company information, sending emails and two-factor authentication (2FA) text messages.
New credits each month: 4,000 per user (credits shared amongst all users in account; unused credits are not added to next month's credits)
How to add credits: Contact Upsales Support
Used by: Email campaigns, One-to-one emails, Automatic flow emails
If your account has the Marketing Automation, Email Marketing or Brands add-on, email credits are unlimited and shown as ∞.
Buying company information (Bisnode and Prospecting)
These credits are used if your account has Bisnode, or buys companies in Prospecting with credits. They are listed as Bisnode or Prospecting in the Credits section of the Billing portal.
New credits each month: 0
How to add credits:
-
Billing admins click Settings → Account → Billing portal:
- Scroll down to the Credits section
- Click Add Bisnode credits (Buy more credits for Prospecting credits)
- Enter the number of credits (the smallest amount is 500) and click Purchase. The cost is a one-time cost.
- Check the number of credits, cost per credit and total cost, and click Confirm purchase.
Used by: Adding companies to Upsales with business data (Bisnode or Prospecting), and to find new prospects. One credit is used per company.
Credits can't be bought during a trial.
Company Data Hub does not use credits. Each matched company uses Company Data Hub tokens, which count towards your Company Data Hub price tier. You can see your usage as Used CDH tokens in Settings → Account → Billing portal. Read more in How to match companies with external company databases.
Two-factor authentication (2FA)
New credits each month: 100 per user
How to add credits: Contact Upsales Support
Used by: Secure Upsales log in by 2FA
Credits are shared amongst users in your account
For example, your Upsales account has 10 users. Every month each user receives 100 2FA login credits. The total disposable amount between your users is then 1,000 credits.
How to add more credits
For Bisnode and Prospecting credits, see the above guide. For other types, please contact Upsales Support