Discover how to create projects for when deals reach specific stages.
Project templates require the Service Management add-on.
- Click Settings → Project → Project templates:
- Click Create new:
- Select Project → Next step Details:
- Enter the project information:
- Title (required)
- Assignee (they will receive a notification)
- Click the toggle to automatically set matching tasks to the assignee
- Type (required)
- Stage (required): choose from the stages of the selected type
- Turn on All products, or select the products in Used for product(s) (required unless All products is on)
- Create project when opportunity reaches stage: which opportunity stage creates the project (required)
- Click the toggle to set the template as active (Template is active)
- Click Show available tags to add dynamic tags
- Click Next step Tasks
- Click the toggle to automatically set task due dates and then click to add a to-do or phone call:
- Add a title (required) for the task and click the toggle if you want to make it recurring:
- Click the toggle if you want to set the task as priority (so it appears at the top of the task list)
- Select whether users or roles should complete the task:
- Add any notes (shown to other users in your Project licence) , signature or custom field information
- Click Save
- Either add further tasks or click Next step Products
- Click Add to add products related to the order:
- Give the product list a name and click Create
- Add the products and/or product categories and click Add product:
- Repeat for every product, and then click Next step Files
- Add any files related to the task and click Save
- The template is saved in your list, and can be copied (to save time instead of creating a template from scratch) or deleted with the copy and trash icons on the template's row (Copy and Delete):