Each time you send an email through Upsales, we embed a tiny invisible graphic in the bottom of your email.
When someone opens your email and has images turned on, that graphic is downloaded from our server, and it's recorded as an open.
Automated replies, such as out-of-office messages, don't generally download this graphic.
Things to consider
- Open tracking won't work if your contacts or their email client chooses not to display images.
- Some email clients automatically download images, even if the recipient doesn't open your email.
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