Articles in this section
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Q: How many e-mail campaigns can we send per month?
A: You can send as many e-mail campaigns as you like to the number of unique contacts in your tie...
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Q: Why do we get so many clicks in our email campaigns?
A: Sometimes bots from the receivers e-mail client go trough the e-mail and click every link as a...
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Q: Can I remove the Bounce status on a contact?
A: Yes, if you co to the contact card > edit you can remove the bounce under the e-mail field. No...
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Why you shouldn't use the one-click unsubscribe option
Are you only using "unsubscribe from all" for your emails? You can offer email recipients the op...
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Email campaigns: Warning when overworking contacts
This feature helps you maintain healthy relationships with your contacts, by limiting the number ...
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How to export email campaign data
How to download contact campaign data and dimensions. Click Advanced search in Upsales: Click th...
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Can I use custom fonts in emails?
No – because not every email client supports custom fonts. That's why custom fonts and Google fo...
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Why aren't my emails being delivered?
Sometimes an email doesn’t get delivered to your recipient. If this happens, we’ll let you know a...
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How to send emails to leads or customers
You can send emails as part of campaigns from within Upsales. Click Sales & CRM → Companies & co...
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How open tracking works
Each time you send an email through Upsales, we embed a tiny invisible graphic in the bottom of y...
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How to preview your emails in different devices and email clients with Litmus
Since all email readers interpret code differently and there isn't any established or simple way ...
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How to add the HTML cell type for emails
Want to use your coding skills to customise your emails? Add the Upsales HTML cell type to build ...
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How to use & optimise images for marketing campaigns
Find out recommended width for images in your campaigns, how to enable retina support, and how im...
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How to track and measure email campaign responses
Here's how to view different dimensions for your email campaign data. This article covers: Acc...
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Creating an email campaign
You can create an email campaign, select multiple recipients, design and schedule the email, and ...
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How to create and launch an email campaign
You can create an email campaign in Upsales and track the responses. Video 3:28: How to work wit...
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Email campaign editor: User guide
Explore how to use the template editor to design and edit your emails. This article covers: Add...
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How to resubscribe contacts
Accidentally unsubscribed a contact? Don't worry – here's how to resubscribe them. Open the unsu...
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How to create a list of bounced emails
How to organise emails that weren't delivered. Click Marketing → Email Campaigns: Click the emai...
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Email deliverability & avoiding spam filters
Explore how spam filters work and whether they will affect your email deliverability. Spam filter...
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What email statuses mean
If your recipient's inbox is full, or the email doesn't exist you will get what is called a bounc...
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Why emails bounce
When an email is rejected by a subscriber's email server, it's called a bounce. This article cove...
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How to work with unsubscribe lists & email types
Want to reduce your unsubscribe rate? Create unsubscribe lists for your audience to choose what t...
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How to send an email to recipients who didn't open your previous email campaign
How to segment and target recipients who aren't opening your emails. There are two options: Opti...
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