Articles in this section

• Creating an Email Campaign

  Upsales allows you to create an email campaign, and select the recipients, compose the email, sch...

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• Opening the New Email Campaign Screen

  To open the New email campaign screen to create a new email campaign, complete the following step...

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• Selecting Recipients for an Email Campaign

  There are two methods for defining which recipients are included in an email campaign. You can u...

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• How to re-subscribe contacts

  Whenever sending an email campaign from Upsales all emails need to have a unsubscribe link. The l...

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• Defining the Email for an Email Campaign

  To define the email campaign details, complete the following steps: Select one of your predefine...

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• Compose the Email for an Email Campaign

  Whether you selected a basic or saved email template or are using the Text editor, you can custom...

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• Understanding Email Templates

  Responsive design All standard email templates from Upsales uses responsive design. This means th...

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• Available tags in emails

  Tags are a way of personalizing your emails even when sending to multiple contacts. Tags are dyna...

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• Schedule and Send an Email Campaign

  When you have finished composing the contents for an email campaign, you can send it immediately ...

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• Track Email Responses

  Once you have sent an email campaign, it will be listed by date sent on the Email Campaigns scree...

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• Preview your Email Template in Different Device/Screen Sizes

  Before sending out an email it´s always comforting to be able to see how it will look in the reci...

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• One-to-one emails in Upsales

  There's two different ways of approaching sending emails in Upsales. The one-to-one email which w...

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• How to embed a video in an email template

  Due to limitations in most email clients, it is not possible to directly embed videos email templ...

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• How to adjust the header, footer, and background in email templets

  When creating an email template, the information from the company profile is automatically includ...

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• About spam filters

  Spam filters use a lot of different criteria to judge incoming email. Each factor is weighed and ...

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• Understanding Email Status

  If your recipient's inbox is full, or the email doesn't exist you will get what is called a bounc...

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• Why Do Emails Bounce?

  When an email is rejected by a subscriber's email server, it's called a bounce. Hard bounce A har...

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• Unsubscribe lists

  How unsubscribe lists work Instead of your contacts unsubscribing to all your email campaigns, un...

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• Working with Unsubscribe Lists

  Give your customers the opportunity to only see the content most important to them with the Unsub...

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• Email campaigns FAQ

  How do I send an email to the ones that didn't open my last email campaign? From inside the email...

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