Articles in this section

• Can I use custom fonts in emails?

  No – because not every email client supports custom fonts.  That's why custom fonts and Google fo...

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• Q: What happens to mass emails when you have two account managers, and use the account manager tag as the sender?

  A: It will choose the account-manager with the lowest ID.

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• How open tracking works

  Each time you send an email through Upsales, we embed a tiny invisible graphic in the bottom of y...

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• Preview your emails in different devices and email clients with Litmus

  Since all email readers interpret code differently and there isn't any established or simple way ...

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• The HTML cell type for emails

  For our more code-savvy users we've added an HTML cell type that lets you build (almost) anything...

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• Recommended image sizes for email campaigns

  Find out recommended width for images in your email campaigns, how to enable retina support, and ...

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• How to track and measure email campaign responses

  Here's how to view different dimensions for your email campaign data.   This article covers: Acc...

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• Creating an email campaign

  With Upsales you can create an email campaign, select multiple recipients, design and schedule th...

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• Adding an unsubscribe link to email

  All emails sent from Upsales are required to have an unsubscribe link. The link goes to a webpage...

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• Email campaign editor: User guide

  Explore how to use the template editor to design and edit your emails.  This article covers: Add...

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• How to re-subscribe contacts

  Whenever sending an email campaign from Upsales all emails need to have a unsubscribe link. The l...

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• How to create a list of bounced emails

  To address your bounced emails from an email campaign, complete the following steps: Open the Em...

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• About spam filters

  Explore how spam filters work and whether they will affect your emails. Spam filters use multiple...

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• Understanding Email Status

  If your recipient's inbox is full, or the email doesn't exist you will get what is called a bounc...

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• Why emails bounce

  When an email is rejected by a subscriber's email server, it's called a bounce. This article cove...

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• About unsubscribe lists

  To find out more about unsubscribe lists, read Working with Unsubscribe Lists Why use unsubscribe...

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• Working with unsubscribe lists & email types

  Reduce the chances of your audience unsubscribing from your communication. Create unsubscribe lis...

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• Email campaigns FAQ

  How do I send an email to recipients who didn't open my last email campaign? There are two option...

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