Articles in this section
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Q: How do I choose the language on an email campaign unsubscribe page?
A: Click Settings → Marketing → Email settings → Unsubscribe lists:
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Q: Do tags work in test emails?
A: No, tags in emails do not work in test emails.
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Can I use custom fonts in emails?
No – because not every email client supports custom fonts. That's why custom fonts and Google fo...
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Q: What happens to mass emails when you have two account managers, and use the account manager tag as the sender?
A: It will choose the account-manager with the lowest ID.
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Why aren't my emails being delivered?
Sometimes an email doesn’t get delivered to your recipient. If this happens, we’ll let you know a...
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How to send emails to leads or customers
Video 1.39: How to send email campaigns to leads or customers Video 0.48: How to follow up on ...
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How open tracking works
Each time you send an email through Upsales, we embed a tiny invisible graphic in the bottom of y...
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How to preview your emails in different devices and email clients with Litmus
Since all email readers interpret code differently and there isn't any established or simple way ...
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How to add the HTML cell type for emails
Want to use your coding skills to customise your emails? Add the Upsales HTML cell type to build ...
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How to use & optimise images for email campaigns
Find out recommended width for images in your email campaigns, how to enable retina support, and ...
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How to track and measure email campaign responses
Here's how to view different dimensions for your email campaign data. This article covers: Acc...
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Creating an email campaign
With Upsales you can create an email campaign, select multiple recipients, design and schedule th...
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How to add an unsubscribe link to an email
Emails sent from Upsales need an unsubscribe link. The link goes to a webpage where users can cho...
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How to create and launch an email campaign
You can create an email campaign in Upsales and track the responses. Video 3:28: How to work wit...
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Email campaign editor: User guide
Explore how to use the template editor to design and edit your emails. This article covers: Add...
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How to re-subscribe contacts
Whenever sending an email campaign from Upsales all emails need to have a unsubscribe link. The l...
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How to create a list of bounced emails
How to organise emails that weren't delivered. Click Marketing → Email Campaigns: Click the emai...
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Email deliverability & avoiding spam filters
Explore how spam filters work and whether they will affect your email deliverability. Spam filter...
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What email statuses mean
If your recipient's inbox is full, or the email doesn't exist you will get what is called a bounc...
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Why emails bounce
When an email is rejected by a subscriber's email server, it's called a bounce. This article cove...
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About unsubscribe lists
To find out more about unsubscribe lists, read Working with Unsubscribe Lists Why use unsubscribe...
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How to work with unsubscribe lists & email types
Reduce the chances of your audience unsubscribing from your communication. Create unsubscribe lis...
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How to send an email to recipients who didn't open your previous email campaign
How to segment and target recipients who aren't opening your emails. There are two options: Opti...
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