Articles in this section
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Can I use custom fonts in emails?
No – because not every email client supports custom fonts. That's why custom fonts and Google fo...
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Q: What happens to mass emails when you have two account managers, and use the account manager tag as the sender?
A: It will choose the account-manager with the lowest ID.
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How open tracking works
Each time you send an email through Upsales, we embed a tiny invisible graphic in the bottom of y...
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Preview your emails in different devices and email clients with Litmus
Since all email readers interpret code differently and there isn't any established or simple way ...
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The HTML cell type for emails
For our more code-savvy users we've added an HTML cell type that lets you build (almost) anything...
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Recommended image sizes for email campaigns
Find out recommended width for images in your email campaigns, how to enable retina support, and ...
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How to track and measure email campaign responses
Here's how to view different dimensions for your email campaign data. This article covers: Acc...
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Creating an email campaign
With Upsales you can create an email campaign, select multiple recipients, design and schedule th...
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Adding an unsubscribe link to email
All emails sent from Upsales are required to have an unsubscribe link. The link goes to a webpage...
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Email campaign editor: User guide
Explore how to use the template editor to design and edit your emails. This article covers: Add...
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How to re-subscribe contacts
Whenever sending an email campaign from Upsales all emails need to have a unsubscribe link. The l...
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How to create a list of bounced emails
To address your bounced emails from an email campaign, complete the following steps: Open the Em...
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About spam filters
Explore how spam filters work and whether they will affect your emails. Spam filters use multiple...
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Understanding Email Status
If your recipient's inbox is full, or the email doesn't exist you will get what is called a bounc...
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Why emails bounce
When an email is rejected by a subscriber's email server, it's called a bounce. This article cove...
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About unsubscribe lists
To find out more about unsubscribe lists, read Working with Unsubscribe Lists Why use unsubscribe...
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Working with unsubscribe lists & email types
Reduce the chances of your audience unsubscribing from your communication. Create unsubscribe lis...
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Email campaigns FAQ
How do I send an email to recipients who didn't open my last email campaign? There are two option...
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